FAQ

Where is Rubies & Lilies based? Our store is located in the owners home town of Zebulon, GA on the historic square. You can shop with us online as well.

What social media Platforms are you on?

Instagram: rubiesandlilies / Facebook: Rubies & Lilies / TikTok: rubiesandlilies 

How long will it take to get my order? If your order is made on a Saturday, we will have it shipped out the following Tuesday. Due to carrier delays, allow 14 days for your order to arrive to your desired location. Any questions message us on Instagram or Facebook.

An item I want is sold out; will it be restocked? If we sell out of an item quickly and we have a surplus of other customers wanting the item, we will restock. Message us on Facebook & Instagram about specific pieces. 

Can I exchange my order? We provide exchanges, but online we can only exchange the item you bought for a different size or different color, if available.

Do you do refunds? Our store doesn't provide refunds, but we will give you store credit for the item purchased after the item is shipped back to Rubies & Lilies.